Terms and Conditions

Shipping Policy

At Silent Elevation, we want to get your order to you as quickly as possible. Here's everything you need to know about our shipping process.

Processing Time

All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day.

Delivery Time

International shipping: Once dispatched, orders typically arrive within 7–10 business days, depending on your location and local customs processing.

Please note that delivery estimates are not guaranteed and may occasionally be affected by factors outside our control, such as customs delays, weather, or carrier disruptions.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Costs

[Let me know your shipping rates — e.g. flat rate, free over a certain amount, or calculated at checkout — and I'll add the details here.]

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address. If you notice an error, contact us as soon as possible — we'll do our best to update it before dispatch.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please reach out to us via Instagram @silentelevation_ and we'll help track down your package.

Questions?

DM us on Instagram @silentelevation_ — we're happy to help.